Information for Hotel guests

What you should know before your arrival at the Hotel Zauberflöte Offenburg:

Where to find us:

Address:
Hotel Haus Zauberflöte, Lindenplatz 12, 77652 Offenburg

ON FOOT, BY TAXI, BY BIKE;
Directly opposite the Karstadt Department Store, at the beginning of the pedestrian zone in the direction of Steinstrasse.

BY CAR:
Parking in the „Alt Offenburg“ Multi-storey car park. - Entry in GPS: Langestr. 47, 77652 Offenburg
(or simply follow the traffic signs)

Parking

Unfortunately we do not have our own car-park at the HZF. Our recommendation is: To use the "Old Offenburg" Multi-storey car park, which is very close (just 25 meters!). The "Alt Offenburg" Multi-storey car park is thoughtfully designed and is very bright and airy and also has plenty of special parking spaces for women, families and disabled citizens. The Multi-storey car park is open 24 hours daily / 7 days a week.

Alternatively you can also, for example, use the public car park at the Technische Rathaus. Wilhelmstrasse 12, Offenburg.

Check-In / Check-Out

Your reserved room will be available for you at 2:30 pm at the latest. At your departure we request that you vacate your room by 12:00 noon. If necessary, it is possible to arrange other arrival and departure times with us. A left luggage service is, of course, always available for you.

Reception

Depending on the hour our team will be at your service for your arrival and departure at the HZF and of course for your questions, or table reservations.


Note: Reception opening hours:
From 7:00 am – 6:00 pm Reception in the "Cafe"
Saturdays: from 8:00 am – 6:00 pm Reception in the "Cafe"
Sundays: from 9:00 am – 6:00 pm Reception in the "Cafe"

ACCESS 24/7

Outside normal opening times your room key allows you around the clock access to the HZF via the second entrance (side entrance in the Goldgasse)

Food and Drink

The house Zauberflöte Offenburg offers you a wide variety of Gastronomical options. Whether Cafe, Restaurant or bar, your physical well-being is taken care of around the clock.

Breakfast

From 07:00 to 13:00 in the café (Sundays from 09:00hrs)


LUNCH / MIDDAY MEAL

From 11:30 to 14:30 Uhr in the restaurant / garden

DINNER / EVENING MEAL

From 18:00 to 23:00 in the restaurant

NIGHT OWLS & BAR LOVERS

From 7:00 pm to 3:00 am in the Bar
Friday & Saturday: untill 5:00 am

Celebration / Meeting / Seminare / Event

The Haus Zauberflöte provides you with an extraordinary setting in Offenburg for your event, seminar, celebration or meeting. The historic “Cold hole” room is distinguished by its high ceiling and luminance. In addition, there is a 65-inch flat screen TV available for presentations (incl. Apple TV / HDMI port). The cold hole room can accommodate up to 24 people. In addition you can of course, book our restaurant for a private party, or reserve our wine cellar and garden for an event.

For your enquiries, our events team is at your service: This email address is being protected from spambots. You need JavaScript enabled to view it.

CHILDREN & FAMILY

Traveling with children?, there are no additional costs for overnight stays for children (up to 14 years of age) accompanying you in your room at the Haus Zauberflöte. We are happy to provide, if required, a cot and a baby phone. Simply specify your requirements when you book your room. We can also offer you a family suite (rooms 1 & 2 room have a connecting door).

Television

Although the rooms at the Haus Zauberflöte do not have televisions as a standard feature, upon request you will receive at check-in, a XXL-tablet PC with the Magine TV APP. Thus you have access to more than 95 top channels, many in HD quality and with extra features.

Room Service

At the Haus Zauberflöte room service is available daily from 7:30 am to 03:00 pm (On Sundays from 10:00 am) at 0781-9666696. For room service we charge a service fee of 5 euros per order. Lunch is served from 11:30 am - 2:30 pm and from 5:00 pm to 11:00 pm, Café service from 07:30 am - 8:00 pm and drinks from 07:30 to 03:00.

Bike rental

During your stay at the hotel Zauberflöte there are 2 bikes that you can rent, for a small administration fee. If you would like to use one or both, just speak to our service personnel.

PETS

We ask you for your understanding, also on behalf of the other hotel guests, that unfortunately pets are not allowed to stay at the Haus Zauberflöte.

NO ROOMS WITH WHEELCHAIR ACCESS.

The house The Magic Flute is a newly renovated historical building. Unfortunately however, it was not possible to install an elevator. Therefore we are most sorry but we can not offer rooms accessible to wheelchairs.

DISTANCES TO IMPORTANT DESTINATIONS:

From the Haus Zauberflöte (in km by car)

  • Offenburg town center 0,0 km
  • Train station (with ICE service) Offenburg 0,8 km
  • Messe (Exhibition centre/Expo) Offenburg / Oberrheinhalle 1,9 km
  • Reithalle/ cultural center Offenburg 0,8 km
  • Motorway exit to Offenburg 4,6 km
  • Karlsruhe Airport/ Baden-Baden 53,6 km
  • Strasbourg / Entzheim Airport 31,0 km
  • Basel / Mullhouse Airport 128,0 km
  • Stuttgart Airport 146,0 km

TIP'S FOR SPORTS & RECREATION:

Near the Haus Zauberflöte

  • Urloffen Golf Course 13,2 km
  • Gröbernhof Golf Course 24,8 km
  • Kempferhof Golf Course (Strasbourg) 22,8 km
  • Strasbourg Münster (A huge Cathedral) / Old Town 27,3 km
  • Europa-Park, Rust 36,4 km
  • Gengenbach historic center 9,8 km
  • Baden-Baden Festspielhaus house (Concerts, Theater) 51,8 km
  • Baden-Baden Casino 52,6 km
  • Baden-Baden Thermal baths 54,7 km
  • Iffezheim Racecourse 50,4 km
  • Vogtsbauernhöfe Black Forest 39,3 km
  • Indoor swimming pool, Offenburg 0,8 km

CANCELLATIONS

You want to cancel your reservation? No problem, but please bear in mind the following information: Cancellations made 8 days or more prior to the reservation date incur a cancellation fee of 10% of the total price of the planned stay. Cancellations made 2-7 days prior to the reservation date incur a cancellation fee of 25% of the total price of the planned stay . Cancellations made on arrival day and the day before are also possible, But however, we ask that you understand that we will have to make a cancellation fee of 90% of the total price of the planned stay, as we will be unable to rent the room to another guest at such short notice.

PAYMENT METHODS

Cash / Voucher/
EC Electronic Cash
American Express
VISA- Euro Card / Mastercard
ExcellentCard
Corporations and business customers can arrange to be billed.

WE LOOK FORWARD TO YOUR VISIT.